Frequently asked questions

Frequently Asked Questions

You've got queries, we've got solutions!

What is a Health Savings Account (HSA)?

Why a Health Savings Account?

How do I open an account?

How do I fund my account?

How much interest do I get in my HSA?

Is there a minimum amount needed?

What can I spend the funds on my HSA on?

Do the funds in my HSA expire?

Can I withdraw the funds in my HSA?

Can my family use my HSA?

Can I get this for my employees?

Are my funds safe?

Is HSA health insurance?

What is Clafiya Care Clinic?

What does primary care mean?

What services do you provide?

How do you ensure quality of care?

How do I access care?

How do I pay for services?

Do you offer health insurance?

What can I expect from a home visit?

What happens during a virtual consultation on Clafiya?

Do you accept health insurance?

I have an HMO, can I access care?

Are you an emergency service?

Do I have access to my healthcare records? Are they safe?

What is Clafiya’s Health & Wellness Hub?

Why did we build a Health & Wellness Hub?

How does the Health & Wellness Hub work?

What kind of merchants do you have on the Health & Wellness Hub?

How do I pay for services/products at these merchants?

What happens if there is an issue with payment using my HSA?

How do you ensure the quality of the Merchants on the Health & Wellness Hub?

I am a business owner and would like to be listed on the Health and Wellness Hub. How do I get listed?